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13 Reasons why your Business needs a Managed Service Provider

Updated: Aug 26, 2023

13 reasons why. There are 13 reasons why everyone makes a single decision. 13 reasons why you might choose to go with option A rather than option B.

And today, there are 13 reasons why businesses, like yours, needs a Managed Service Provider (if you haven’t already gotten one!)

So here are the 13 reasons why your company needs a Managed Service Provider:

#1: Cost Savings

Maintaining infrastructure and networks in-house can result in huge cost overheads, especially if you are running a small or medium-sized business with limited resources. Essentially, you are spending on acquiring tools in bulk that you may or may not need at present to manage your cloud infrastructure. But a managed service provider is solely responsible for managing cloud infrastructure for clients.

So when you hire services of a managed service provider, you only pay for what you use and when you use it. The service provider already has the set of tools required to set up an infrastructure on the cloud and the workforce required to maintain it. This way you reduce operational costs, lower IT expenses, and also conserve capital budget so you can concentrate on business strategy rather than spending the time of planning infrastructure handling.

#2: Predictable Costs

The other thing is that managed services operate on a subscription-based model where the customer pays a contracted monthly fee for services. Usually, this changes only as staff or devices are added or removed from the service contract. Therefore, in this way, you are sort of able to predict how much expenses you would be investing in IT.

#3: Robust Infrastructure

Did you know that the infrastructure required for running networks involve a lot of moving parts? Well, now you know! And for all those parts to function smoothly and robustly, you actually need quite a number of processes in place to keep the quality up.

Hence, sharing the network management responsibility helps you offload not just expenses but also a ton of infrastructure responsibilities, which further leads to more cost savings. This gives businesses more room to diversify and be agile.

Additionally, managed cloud service providers provide 24/7 infrastructure management services to keep the network infrastructure in a robust state throughout. This makes it easy to monitor and scan for security aspects as per the standards, to ensure that infrastructure is reliable and functioning at an optimal level. Integrating existing business practices into the cloud infrastructure is a complex task made simple by MSPs, in a manner that they coincide with your enterprise goals and faster Go-To-Market strategy.

#4: Improve Security

Cybersecurity threats are a constant threat to businesses. Here is where managed service providers are staged to help mitigate those risks. The very nature of a proactive IT management strategy is to promote a security-first mindset. By implementing best practice solutions, MSPs can prevent most threats. When more advanced security protections are needed it’s important to partner with a provider that can provide advanced security services.

#5: Industry Team of Experts

When working with an MSP, you will be able to gain access to an industry team of staff who are experts in their field of IT. And when more complex solutions are needed, making sure to partner with the right MSP to take you where you want to go is most important.

#6: Focus on Your Business

As your business grows, so will your IT needs. Your IT team may be able to handle some of this increased workload but will most likely find themselves overwhelmed and unable to scale according to your business’ needs, forcing you to assign additional responsibilities to employees who aren’t on the IT team, which can distract from core business objectives.

One of the benefits of managed services is that it not only frees up your employees to focus on the jobs they were hired to do — it also enables you to fill in gaps as needed. A truly qualified managed services partner will offer a flexible service model that allows you to determine what level of service you require, whether that means just keeping the lights on or outsourcing your company’s entire IT department.

#7: Promote Scalability

As your technology needs evolve over time, you’ll need to scale your system either up or down to accommodate them. Fortunately, some systems are highly scalable by design, but you may still require additional assistance. MSPs can respond to changes in demand in real time, so you never have to worry about system downtime.

#8: Avoid Expensive Downtime

Another one of the benefits of managed services is that rather than sit and wait for something to go wrong, MSPs take a proactive approach to maintenance. MSPs use remote monitoring and management to identify, diagnose, and troubleshoot potential problems before they ever have a chance to become an issue. Given the fact that network downtime can cost businesses as much as $5,600 per minute — that’s well over $300k per hour — it’s easy to see how outsourcing to an MSP pays for itself.

#9: Business Continuity and Disaster Recovery

For the enterprises that have their IT infrastructure on-premise, a disaster or a critical server failure may leave them in a mess that may adversely affect their day-to-day business operations. They risk losing data that is vital to their business processes and overall growth. Now keeping data recovery processes and tools operational all year round is another overhead that your business will end up taking.

If you are storing all your data on the cloud, even potentially the most catastrophic situation can be just another day at the office. You will experience minimal to zero downtime, which is a big advantage considering that an hour of downtime costs a small business about $8000 and large business an approximate $700,000.

Even in the event of a host failure, you have stand-by cloud servers to fall back upon, and because everything is up there on a virtual platform, hardware failure risks are almost eliminated. This is one of the biggest reasons in the list of why to use managed services on the cloud.

#10: Automatic upgrades

As the IT landscape evolves, there is a new trend popping up every hour. More often than not, you need to either make small tweaks here and there or rather go for major upgrades to keep up with the changing requirements and stay on the upward growth curve. Moreover, on-premise servers are a huge cost burden for enterprises. Maintenance and security costs are a fixed expenditure that organizations need to spend for servers to remain functional.

An MSP – managed service provider lends you with the flexibility and scalability to adapt and evolve by enabling customizations to the existing services or introducing new processes/tools to the existing milieu. All without disturbing your current business processes.

#11: Better response time

Whether a new requirement arises, or a network issue pops up, having a quick response time is imperative so that a small anomaly does not cascade into a technological catastrophe. If you are signed up with a reliable MSP, you are assured that any unexpected development that needs attention will be addressed on priority and in the quickest turnaround time.

Managed cloud service providers offer constant enterprise-level monitoring and scrutiny, thus not just helping prevent a problem from growing, but also detecting deviations that might otherwise pose security threats and compliance issues

#12: Round the Clock Management

To ensure smooth operations for any Cloud infrastructure, you need 24/7 supervision. Your agreement with the MSP can dictate that they scan and monitor the infrastructure at all times and take care of different requirements, such as the application of required patches along with compliance and security audits.

Managed servers also ensure that the compliance requirements are adhered to at all times while integrating your existing business strategies and policies so that everything is in sync with your organizational goals.

#13: Supplement Internal IT Staff

You don’t need to remove your internal staff. If your IT staff needs additional resources, managed service providers can provide staff augmentation to assist either for short- or long-term engagements. By taking on certain issues or back-ups, MSPs allow your team to work on their normal day to day activities.

Want to find out more on how eVantage Technology can help manage the IT services for your business? Click the green button below to contact us today!

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