For a 20-120 employee company headquartered in Singapore, the choice between fully managed and co-managed IT is not simply a question of whether to outsource. The better question is: Which IT responsibilities should stay internal, and which should be supported by an MSP for scale, coverage, cybersecurity depth, regional consistency and accountability? A fully managed model may suit companies that want an external provider to take responsibility for most day-to-day IT operatio

For a 20-120 employee company headquartered in Singapore, the cost of IT support depends on more than headcount or the salary of an IT employee. A realistic IT budget needs to account for people, tools, specialist expertise, coverage, governance and risk. Companies generally have three options: build an internal IT function, use a managed IT service provider (MSP), or combine internal and external resources through a co-managed model. For the types of small and mid-sized orga