Switching Managed Service Providers (MSPs) means changing the external partner responsible for delivering your firm’s IT management, security services, and operational support. It can be done safely, with minimal disruption , when the firm approaches it as a structured, managed process - covering 7 key steps including access control, documentation transfer, risk assessment, and staged onboarding. An important point at the outset: the firm must own and drive this transition

A managed service provider (MSP) is an external IT partner that delivers structured technology management, security controls , and governance support on an ongoing basis, typically under a defined service model. MSPs support financial services firms in Singapore by helping implement structured technology risk management practices aligned with MAS (Monetary Authority of Singapore) Technology Risk Management (TRM) Guidelines , translating regulatory expectations into practica

MAS TRM (Technology Risk Management Guidelines) is a framework issued by the Monetary Authority of Singapore that sets out principles and best practices for how financial institutions should govern and manage technology and cyber risk. Fintechs and investment firms in Singapore are not always legally required to follow the Technology Risk Management (TRM) Guidelines issued by MAS (Monetary Authority of Singapore) - but in practice, many are expected to align with them. The