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4 Reasons why companies choose Managed Service Providers (MSP)

Updated: Aug 26, 2023

A more cost effective way to manage your Company’s IT


As your organisation expands, you might find your current IT solutions inadequate. At that point, you have probably looked for a Managed Service Provider (MSP) that would take care of your IT needs on your behalf. You might hesitate to relinquish control for a part of your company, but here are some of the biggest reasons why an MSP could change your business:


1. Cost Effectiveness

We understand that cost is a very important part of your business and the company’s bottom-line. Employing an in-house team that deals with all types of IT issues would therefore be costly, especially for Small Medium Enterprises (SMEs). Working with an MSP thus provides a cost-efficient way to get high-quality IT support without breaking the bank. However, remember that there’s always someone out there who will do it cheaper, so choosing the right MSP for your company is crucial.

2. Flat Fees helps you budget

Maintaining and budgeting for potential IT problems are a constant issue that companies face. Not only do they have to ensure that the budget is accurate for the regular maintenance of the technology used, they would also have to deal with unanticipated repairs and hardware upgrades. But, with an MSP, all your technology and IT needs are bundled into one bill per month. This takes out all the prediction from budgeting. In other words, an MSP deals with all your IT costs so that you don’t have to.

Moreover, managed services are not always an off-the-shelf offering. With flexible delivery models, service levels and coverage options, you can build a personalised package to suit your company’s requirements.

3. No Days Off Support

Your business never stops. Indeed, office hours are from 9-6 and you can’t always be in the office, but the business is a constant machine. So, your support for that machine should also be that unrelenting. By working together with an MSP, consistent quality support would be made available to you whenever you need it. After all, MSP’s don’t just stay 9-6, they stay till the job is done.

4. Proactivity breeds Efficiency

For some, IT solutions is a catch-up game; technology moves at such a fast pace that everything you do seems reactionary. The reason why that seems to be the case is because the company is not experienced in those fields. A cursory glance every few months is not the way to go for a company to stay up-to-date, in terms of software updates and security.

Furthermore, when your company cries out for more cloud-based technologies, you will be looking to modernise your infrastructure and your workplace. But how do you know which technologies to invest in? And how much time and effort will it take in training and/ or recruiting the staff to deliver them?

“88% of firms are using third-party providers for at least one component of their digital transformation” Accenture

In this case, MSPs will not only be able to advise you on where and what to invest in, but they will also already have existing relationships with many key vendors. Moreover, MSPs have plenty of experience because they deal exclusively with these very subjects. They are able to remain at the forefront and help find better ways of managing operations, implement the solutions and manage the relationships quicker and more efficiently than you will. Hence, if you are in the market for better efficiency, MSPs will be a great service to you.


So when you work with an MSP, you are bringing in services that you cannot or do not want to provide internally in order to improve or increase your company’s IT capability, while maintaining your company’s core goals.

Wondering if you need a Managed Service Provider (MSP)? Click below for eVantage Technology to help you figure that out, and guide you through the process.

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