Just the other day, I got a call from my supervisor, and the caller ID showed my company’s telephone number. So needless to say, the first thing I asked when picking up the phone was “are you working in the office today?” (because working-from-home has been the default option since Singapore’s tightened phase 2 restrictions!). However, surprisingly, her answer was no! Now, how is this possible? It’s simple! She was using VoIP, or Voice over Internet Protocol. Here’s a newsfla

COVID-19 is a roller-coaster. Why do I say that? Well, just this time last year, Singapore was in its Circuit Breaker or “Lockdown” period due to the steep rise of migrant worker cases. But after that died down and Singapore slowly but surely moved to Phase 1, 2 and then 3, we thought that Singapore had COVID under control, and that we were almost back to “normal” (except with face masks of course)! But just recently, one year after our “lockdown”, we face yet another wave of

One of the biggest misconceptions about Voice over Internet Protocol (VoIP) is that many people believe that this phone system is only ideal for big businesses. However, in reality, VoIP has many features that small business owners can take advantage of! Now, before we move on to the benefits of VoIP, let me first answer the question of “What is VoIP?” for those of y’all who are not too sure what it is exactly. VoIP allows users to make and receive calls using a broadband int

VoIP, or Voice over Internet Protocol, has been helping businesses communicate more effectively for a few years now. Let’s be real. VoIP is hardly the new kid in the block anymore; in fact, it’s been around for over a decade now. I mean, you probably have used it in your personal life, with applications like Skype. However, your company just might be able to take advantage of this technology as well. Perhaps you’ve considered it for your business in the past, but ultimately d

So you’ve heard a lot of things about VoIP over the years. But what exactly is it? Well, let’s start with the definition. VoIP (Voice over Internet Protocol) or IP telephony is a modern technology that lets you make phone calls over Local Area Networks (LANs) or the internet. And although VoIP only recently became popular, it’s been around since the early 1970s! Imagine that! “What’s so good about it?” you may ask. Well, now is the time to get down and dirty with the nitty gr