Updated: Jun 18, 2021
COVID-19 has resulted in majority of employees working from home. But here’s the problem, by working from home, employees are now no longer connected directly to the infrastructure put in place at their physical office. This includes things like firewalls, servers/printers, and on-premises backup and recovery systems, etc. The list goes on.
I mean, let’s face it. In an office environment, it’s easier to secure any transmission of data, as everyone is in a controlled environment. Basically, when workstations are contained in one physical building, it’s easier to control management, ongoing maintenance through managed IT services, and physical security.
But when people go remote, companies are now faced with connectivity, file-sharing and collaboration workflows that don’t exist when you are co-located with your co-workers. The shift in business continuity is now from centralized devices in a server room to highly distributed workstations on a variety of network connections, spread out over multiple home networks and devices, which may be employee-owned, company-owned, or a combination. This includes data like emails, documents, communication trails via messaging apps, and more. And if that data isn’t backed up properly from wherever it is, it can bring about costly consequences.
I mean, did you know that between 2018 and 2019, Singapore businesses lost an average of S$1.9 million (US$1.4 million) due to data-loss incidents? Additionally, 86% of organizations have been impacted by downtime during data-loss incidents during that time, with 37% suffering permanent data loss. The cost of unplanned downtime while working through a data loss incident is an average of $463,000 per incident for Singapore businesses.