Just the other day, I got a call from my supervisor, and the caller ID showed my company’s telephone number. So needless to say, the...

COVID-19 is a roller-coaster. Why do I say that? Well, just this time last year, Singapore was in its Circuit Breaker or “Lockdown”...

In this day and age, technology plays an integral role for businesses attempting to reach their goals. While the dependence on technology...

Let me ask you something. Have you ever been to a restaurant or walked past one and noticed a family or group of friends all sitting...

Did you know that Singapore generates about 60,000 tonnes of e-waste a year? That’s equivalent to discarding about 70 mobile phones per...

I know I know, after a while, I start to sound like a broken recorder – going on and on about the need to backup your files and company’s...

Here’s the thing. Choosing the right storage isn’t just about comparing capacity and cost. The type of storage your computer uses also...

Let me paint you a scenario. You managed to get hold of some pretty damning evidence against someone and saved it in a thumb drive or...

There are many reasons why organizations need to wipe hard drives. Whether you want to repurpose the drives, resell them or completely...

Eye strain. Have you experienced that before? I’m sure you have, but first just to make sure, let me give you a reality check. If you...

What is a Man-in-the-middle Attack (MitM)? A man-in-the-middle attack requires three players. There’s the victim, the party with which...

Let me tell you something. The thing that people most often misunderstand about cyber attacks is that they don’t happen at the speed of...

The key is this: if you want to stop a hacker, you got to think like a hacker! So what are some of the psychological techniques used by...

Do you know why people grow shorter and shorter as they grow up? It’s because they use more and more technology. Ok, I am kidding… (but...

It is a Monday morning. You have grabbed your morning coffee, sat at your desk, and switched on your work computer. You open your work...

Yes, yes, I know, you will probably tell me that you can easily spot an email threat. I don’t doubt you one bit! But with email attacks...

Let’s face it. This working-from-home arrangement means that there is no need for people to walk to and from the bus or mrt station to...

Let me just put it out there. IT and Telecommunications are the lifeblood of any company. If your systems aren’t working and your phones...

Did you know that more and more of our clients are migrating from a pay-per-use or utilization based support service agreement to our...

Another year, another blog article about the latest technology trends. But 2020 was somewhat different – for starters, it was a blur –...

A company’s competitive advantage comes from its capacity to innovate. With 2020’s IT budgets largely reconfigured to address challenges...

Smart Hands IT Support Service is becoming a more and more essential service that’s being offered by IT companies, especially now more...

G Suite and Office 365 have much in common. Both are subscription-based, charging businesses per-person fees every month, in varying...

One of the biggest misconceptions about Voice over Internet Protocol (VoIP) is that many people believe that this phone system is only...